About Us

Titan is a concierge matchmaking service that helps VC-backed founders engage elite mental performance coaches. Our network has worked with the founders of Instagram, Brex, Lattice, Tonal, Alto, VizAI, Jet.com, Solana, Republic, and OpenSea; and our coaching network includes founders with multiple $100M+ exits, Fortune 500 CXOs, and top performance psychologists from the NBA and Navy SEALs. Titan has raised $5.7M from top venture capital firms including Bling, Abstract, Defy, and Gaingels.

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Role Overview

As the Chief of Staff at Titan, you will play a critical role in our fast-growing company, working directly with the CEO and COO to scale the core matchmaking business. This position is perfect for a dynamic operator who thrives in a high-growth environment. You will have the unique opportunity to engage with top human performance experts and venture-backed founders helping to drive our mission forward.

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Key Responsibilities

Customer Communication: Act as the primary point of contact for prospects, clients, and coaches ensuring exceptional service and support.
Client Research: Conduct outbound activities, including online research and cold outreach to potential clients and partners.
Business Case Writing: Write highly detailed cases on business and executive team scenarios.
Administrative Support: Manage scheduling, communication, and administrative tasks for the executive team.
Content Creation: Develop engaging and informative content to support and streamline sales and marketing efforts.
CRM Management: Design and maintain a top-tier CRM system for managing client and coach interactions.
Operational Efficiency: Streamline processes, conduct research, and analyze data to support business decisions.

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Competencies & Interests

Administrative Skills: Strong organizational and administrative capabilities.
Business Writing Skills: Ability to create compelling and engaging content.
Customer Communication: Excellent communication skills with a concierge mindset.
Attention to Detail: Highly detail-oriented with experience in CRM management.
Startup Terminology: Familiarity with startup culture and business operations.
Executive Exposure: Experience working with executives & founders.
Interest In Psychology: Interested in psychology & human performance.
High Activity: Comfortable with high levels of outbound activity and cold outreach.
High Urgency: Sense of urgency and the ability to juggle multiple priorities.

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Growth Opportunities

As Titan continues to scale, we see opportunities for this role to grow and evolve, specifically focusing on:

Partnerships & Sales: Building partnerships and driving sales initiatives.
Growth Marketing: Skills in growth hacking and marketing strategies.
Community Building: Ability to build and engage with communities, hosting events, and expanding social circles.

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Mindset and Values

Generalist: Ability to wear multiple hats and adapt to various roles.
Nothing is Below You: Willingness to take on any task to support the team.
Resourcefulness: Hyper-resourceful with a knack for creative solutions.
Problem Solver: Creative and relentless in finding solutions.
Self-Directed: Capable of operating in fast-paced, ambiguous situations independently.
Detail-Oriented: Meticulous in managing tasks and ensuring no balls are dropped.

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Why Titan?

Mission-Driven: Shape the future of human performance and mental health.
High-Growth Environment: Supportive of individual autonomy, mastery, and purpose.
Competitive Compensation: Salary, equity, and benefits.
Health Coverage: 100% coverage of premium medical, dental, and vision insurance.
Flexible Time-Off: Generous vacation and time-off policy.
Innovative Culture: Embrace growth, relentless pursuit of quality, data-driven decision making, and radical candor.

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Founders' Backgrounds

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AJ Goldstein

Co-Founder & CEO

‍AJ was early on at Calm, Oura, and Akili – all $1B+ human performance companies. He then spent 8 years interviewing over 1600 coaches and psychologists, in an effort to solve the industry's largest problem: Quality.‍

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Dave McGibbon

Co-Founder & COO

Previously the founder & CEO of Passbase, a B2B SaaS company that raised $17M, was acquired in 2023, and voted Top 100 Places to Work NYC in 2022. He was awarded Forbes 30 under 30 in 2020. Prior to building Passbase, Dave spent five years at Alphabet & GoogleX, launching and commercializing moonshot projects in robotics, energy, and cybersecurity.

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How to Apply

Please send your resume and a cover letter detailing your relevant experience and why you are excited about this opportunity to careers@withtitan.com.